Why you should choose Richard H Wells

Stuart and Lucinda wrote:

"We are so grateful for all your help and support throughout the purchase of our property in Buntingford.

We could tell you were honest with everyone's best interests in mind from the moment we met you.

From that moment on you helped with questions, moving the sale and purchase along and we honestly believe if it had not been for your constant support, industry knowledge and perseverance, we would not have completed on time.

Thank you for everything, we would not hesitate to recommend and use you if the opportunity arose in the future".

Kevin and Laura wrote:

"We were as relieved as you were to get our sale over the line and we are certain that it was only made possible because of your hard work and experience.

When it comes to estate agents you are a breath of fresh air and proof that you are not all the same. Your experience with people and holding the deal together from offer through to exchange and completion is what made all the difference for us and we would not hesitate in recommending you to anyone looking to sell their home."

Kevin and Nicki wrote:

"We met Richard when looking at another property earlier in a search for our new home. The house that we ultimately purchased came on the market and was sold by Richard within the day but unfortunately not to us. However, 3 weeks later he called saying that the property was back on the market. Within days we had seen the property and had our offer accepted. Richard was very honest with us and the seller and brokered a good deal that both parties were happy with. Richard's perseverance, good humour, complete professionalism and calm nature exceeded all our expectations throughout the sometimes difficult process. Communication was superb – Richard would go the extra mile and more to keep us fully up to speed in all matters. Even when he had a well-deserved holiday he ensured we could contact him if necessary. We certainly could not have had the successful outcome without him! An excellent service throughout. Thanks Richard!"

Rosie and Marc wrote:

"Having settled into our wonderful new home, we just wanted to write and say a huge thank you for all your time, patience and hard work in making it all happen!!

We know it took longer than anticipated but genuinely appreciate the extra time and effort you put in to finding out additional information about the house and discussing things with myself, Taylor Wimpey and our solicitors.

It was a real pleasure to be able to have one-to-one direct contact with you, rather than having to go through various administrators and colleagues each time we called – the bespoke service was such a breath of fresh air compared to the numerous other estate agents we have dealt with in the past!

We cannot recommend your services highly enough and will certainly be passing on your information and details to friends and family who are looking to sell or buy a new home. We would be more than happy for your to share our recommendation with any future clients or in any way you wish.

Once again, an enormous thank you from myself, Marc and Freddie – we feel very lucky indeed to be in our lovely new home as a family for the first time!"

Graham Webber writes:

"Not only was Richard cheaper than his competitors but by being an independent agent I really felt like my sale mattered to him. Another bonus was that I only ever spoke to him, never a colleague, which meant he was always fully up to date with the progress of the sale. Richard was fully professional and a pleasure to deal with".

Martin Dibben, Executor writes:

"We started off by calling in for valuation and interview, 4 local estate agents that comprised of two multi-agencies and two sole traders.

Valuations varied by around 10%, with Richard being on the lower side, however the difference was that Richard quickly showed his willingness to go the extra mile, with what he describes as the 'personal touch'.

We agreed he would take on the work, but marketing at the higher price suggested by the other agents and for a limited period of time before we would move to one of the multi-agencies.

The marketing quickly gained momentum, although after a number of viewings it became apparent the property was overpriced and this was holding up the sale, we took the view to stay with Richard, but had we followed his original valuation, the property could have potentially sold sooner.

Throughout the process Richard has been helpful, thoughtful, considerate, professional and we would certainly use him again".

John and Sue wrote:

"We would very much like to thank you for everything you did for us during our move from 'Broomhills' to 'Bankside', we cannot thank you enough for your kindness, patience and support not to mention the superb job you did of making things happen and keeping everybody on their toes. We are so very grateful to you and really don't know how we would have done it without you.

We met Richard when he was acting for our vendor on the purchase of a property and it made sense for us to also instruct Richard on our sale. From day one Richard was absolutely thorough and meticulous from marketing and advertising right through to progressing the sale and making the completion happen. Richard proved to be extremely knowledgeable and professional yet maintained an incredibly personal and kind touch throughout. Richard was an absolute breath of fresh air and quite honestly not like any estate agent we have come across previously. We cannot recommend him highly enough."

Rick and Anita writes:

"We can fully recommend Richard Wells as an excellent and professional Estate Agent, we found him very reliable and trustworthy, his attention to details, consideration and ability to work with both parties to reach a mutually successful result was first rate. He found a buyer for our property in Broxbourne in a short period of time and accompanied all his viewings even on a Sunday."

Tony and Anja Fagg writes:

"Having had dealings with several estate agents during the course of our house search, It was so refreshing to come across an individual who was a true professional - finally! Richard's local knowledge, communication skills and decency in my view sets him out from many in his industry. We bought and sold our properties through Richard and for a while the daily 5.30pm close of business telephone update to me became routine as Richard went out of his way to keep our chain on track and all parties talking to each other.
So if you want a personal and bespoke service from an agent who genuinely cares, then I would highly recommend Richard H Wells"

Darren and Sue wrote:

"Richard was recommended through a very good friend and I can honestly say he was the most professional and caring person from beginning to end. Despite many complications and issues within our chain he was always there with advice-positivity and support. The photographs he took were absolutely stunning and there was never a time when we couldn't contact him which is essential when going through a difficult move. Richard will go the extra mile and we really needed that. I do not think we would have got our house without his knowledge experience and support. He greeted every potential buyer personally and showed them our house without any need to worry about always being there . We will be celebrating the new year in our new house and I cannot find one negative thing to say about Richard - we just want to say a BIG BIG THANK YOU."

Mike Cohen writes:

"Richard provided an extremely personal, friendly and attentive service throughout the process of my house purchase. He kept me fully up to date at regular intervals, and no request from me was too much trouble for him. In these days of large estate agent chains and faceless negotiators simply trying to make a fast buck, Richard provides a refreshing change with his warm and engaging attention to detail, and his genuine passion and enthusiasm to help and assist his customers really shines through. I would not hesitate to use Richard's services again, whether for buying or selling property."

Bongani Sibanda writes:

"Richard Wells was excellent throghout the process of my buying a house. His profound knowledge of the industry and diverse contacts made it possible for me to consider various suitable options with an open mind.He was never pushy on any one of the options but provided me with clear facts for me to consider. Richard made the whole process swift, efficient,hussle free and utterly seamless. All I can say is a big thank you to him-Bongani"

Janet Hindley writes:

"Richard Wells is a true professional and despite an extremely testing and stressful sale for myself, was always calm, considerate and quietly confident. Richard's years of experience gives him a bespoke service for each of his individual clients. I would highly recommend him. Well done, Richard and thank you."

Michael and Ann Singleton wrote:

We knew Richard Wells from his previous time in the Broxbourne area so when we needed a good estate agent who we trusted we were delighted to find that he had set up his own Estate Agency. Although we had a flat to sell in Friern Barnet rather than locally we did not hesitate to instruct him in the sale. His advice was very helpful and his valuation proved correct and several potential buyers were quickly found resulting in a speedy sale which he saw through to completion impeccably.

We also had our own house to sell which again resulted in a buyer being found quickly. Our related purchase had its difficulties and although Richard was not directly involved with that his assistance smoothed both transactions to a satisfactory conclusion.

We are more than happy to recommend Richard who we trust and who provides a professional and personal service with which the large National Agencies cannot begin to compete.

Maureen Banda writes:

"From the day Richard walked through my door, I knew I was in very professional and honest hands.  Richard helped me through a stressful time and process, coming into our lives as a Godsend, going over and beyond his remit, such as taking the bins out for me (am a single mom of a two year old working full time) in order to maintain some semblance of order for the viewings.  Richard also introduced me to his lovely wife Ann, equally delightful and helpful lady, who helped me consider the decor a little bit more to help secure a sale! Things soon became less about the house sale and more about meeting two very decent humane human beings who cared about me and my daughter first as fellow human beings, regardless of the situation that we were in! Words are not enough to thank Richard and Ann for helping me sell the house, and alongside the gratitude I have for this, I take away lasting memories of being treated kindly. Richard was full of integrity and always honest and fair.  Thank you very much from the bottom of our hearts."

Miss Roya Soleimani writes:

"Being a first time buyer, finding and securing a property was a stressful and confusing time. Richard was a breath of fresh air compared to other estate agents I have dealt with. He was helpful and reassuring at every step and made this a much easier process. He was friendly, professional and supportive and acted in the best interest of his seller and myself, keeping me informed throughout. I would not hesitate to recommend him to anyone whether they are selling or buying."

Yasmin and Dean wrote:

"After searching for a house for over a year in a very competitive market, it was so refreshing to have Richard help us. In contrast to other Estate agents, Richard offered us an honest, genuine and personal approach. We actually felt there was somebody on our side. He obviously has a wealth of experience and made the process a much smoother one with regular feedback and communication despite going through a difficult time himself with the loss of a family member. We are very grateful for his help and would highly recommend his services. Thank you once again for all your help."

Lester and Rosemary Bennett wrote:

"We came across Richard fifteen years ago when we bought our current house through him. He conducted the negotiations professionally and efficiently, but what struck us most of all was that it was done with integrity.  A few years later we were considering purchasing additional land and called upon Richard to advise us, which he did admirably. We later decided to extend our house and once more Richard was our first choice to advise us, reviewing plans and preparing projected values etc. We wholeheartedly recommend Richard for his professionalism, integrity and deep understanding of the local market."

Karen Kawase writes:

"I cannot praise Richard Wells enough, I have used his services twice in selling properties and both times have been very satisfied with the results. My last sale was during the recent down climb in the property market, despite the protracted sale time Richard remained constantly in touch; feedback from viewings was always timely; Richard's advice was valuable and most importantly I trusted this advice, his experience in the property market was evident, resulting in a good outcome."

Mrs Angela Eyre writes:

"I have known Richard for some 25 years. He acted on my behalf on the successful sale of my last property in Little Berkhamsted. He is a total perfectionist, with an eye for detail and punctuality second to none. He would always follow up confirmation of appointments in writing and always report back after viewings. His knowledge of the layout and surroundings of the property and area are always well informed. I have every confidence in confirming that in my opinion, Richard is a thoroughly professional, personable, knowledgeable and trustworthy representative."

Graham Barnes writes:

"I have known Richard for 26 years as a consummate professional. I redeveloped Grade 1 Listed Wormleybury Manor back in 1994, since which time Richard has re-sold most of the 26 properties within the Manor House, Courtyard and grounds. I have no hesitation in recommending him to sellers and buyers. He has integrity, expertise, honesty and a determined yet quiet professionalism now rarely found."

Patrick and Bobbi Wood wrote:

"Richard I must say you were great to deal with when we were selling Park Cottage. Very professional, great local knowledge, calm, thorough is also a word I would use to describe you. Well dressed as well, though that will not help on the internet! You also had the office running like clockwork which was great for us with feedback, viewings etc.  Bobbi says you should move here (Vancouver) and take on the locals and clean up! Wish you and your wife all the best, and by the way, you were the best of the best."

Jimmy and Amy Koutsou wrote:

"After spending six years dealing with Hertfordshire estate agents we finally came across someone who represented what estate agents should be! 'Richard Wells' Yes of course he wanted to sell the house to us but it was the way it was done which has stayed with us. A service which offered courteous phone calls, unlimited help throughout the sale and a genuine care that we had made the right choice. Richard comes highly recommended from us if you're planning on making a move!"